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Get a demo
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CLOUD SECURITY
An inexpensive, quick and easy way to build beautiful responsive website pages without coding knowledge
ON-PREM SECURITY
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About Vicon
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OTHER TOOLS
Tech Support
Submit a Ticket
Create a tech support ticket for a quick response
Help desks
On-Prem Help Desk
Find knowledge base articles for our on-prem solutions
Anavio Help Desk
Setup instructions and knowledge base for our cloud solution, Anavio. 
Resources
Camera Resources
Firmware, guides, datasheets, drawings and more for our cameras.
Valerus VMS
Software downloads, firmware, documentation, guides, and more.
VAX Access Control
The latest firmware, guides, and software for VAX Access Control.
PRONTO
The latest firmware and software for PRONTO Device Manager.
Registration
Software Registration
Register and activate software
Legacy
ViconNet
Resources for our legacy VMS, ViconNet.
IQEye
Resources for our legacy IQEye camera range.
HDExpress
Resources for our legacy HDExpress NVRs.

Partners

Vicon's Partner Program
Learn how our partner program can help you grow your business
Become a partner
Apply your business for Vicon's partner program

Downloads

Brochures & Whitepapers
Download our latest brochures and whitepapers
Sales Alerts
Download our latest product announcements

Video

Webinars
View upcoming or recorded webinars
Online Courses
Enroll in our online training courses

Other tools

A&E Tools
System design tools and specifications
CLOUD SECURITY
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Valerus Downloads

Software

Valerus Desktop Client 24.100.40.3991 Software | Release notes
Valerus VMS Software 24.100.39.0 Software | Release notes
Valerus-ViconNet Gateway (Software) Software

Add-ons and tools

Separate Events Database Software Tool
Microsoft Edge Tool I&O Guide Tool | Release notes
Microsoft Edge Tool Tool | Release notes

Guides

Valerus Install + Update Guide Software
Valerus-ViconNet Gateway Manual Software
License Tier Comparison Chart English | Spanish
Software Features Datasheet English | Spanish
Software User Guide English | Spanish
Service Indicators Guide English | Spanish
Internet Access (Internet Gateway) Guide English | Spanish
Hardware Performance Guide English | Spanish
Serial Host/PLC Protocol English | Spanish
Application Server Redundancy Guide English | Spanish
NVR Failover Guide English | Spanish
Connecting to Mobile Device/Media Server English | Spanish
Video Authentication English | Spanish
Alarms Management Guide English | Spanish
LPR Integration Guide (Vicon LPR) English
LPR Integration Guide (Neural Labs) English | Spanish
Access Control Integration Guide (VAX) English | Spanish
SSL Certificate Guide English | Spanish
Software House Integration Datasheet | Guide
Lenel Integration Datasheet | Guide
HALO Integration English
Omnilert Gun Detect Integration English | Spanish
Aureus Face Recognition Integration English

Server Resources

Application Server

Shadow Elite Application Server Datasheet
Models: VEAA-1U00N0-00 English | Spanish
A&E Specifications
Models: VEAA-1U00N0-00 English | Spanish
Shadow Elite Application Server Quick Guide
Models: VEAA-1U00N0-00 English | Spanish

Clients / Workstations

Datasheet
Models: VECA-MC00N0-00, VECA-1U00N0-00, VECA-SF00N0-00 English | Spanish
A&E Specifications
Models: VECA-MC00N0-00, VECA-1U00N0-00, VECA-SF00N0-00 English | Spanish
Quick Installation Guide - Micro Client Workstation
Models: VECA-MC00N0-00 English | Spanish
Quick Installation Guide - SFF Client Workstation
Models: VECA-SF00N0-00 English | Spanish
Quick Installation Guide - 1U Client Workstation
Models: VECA-1U00N0-00 English | Spanish

JBOD Recording Server

Shadow Elite NVRs Datasheet
Models: VERA-1U08N0-07, VERA-1U20N0-18, VERA-1U24N0-22, VERA-1U32N0-29, VERA-SF08N0-07, VERA-SF16N0-14 English | Spanish
Shadow Elite NVRs A&E Specification
Models: VERA-1U08N0-07, VERA-1U20N0-18, VERA-1U24N0-22, VERA-1U32N0-29, VERA-SF08N0-07, VERA-SF16N0-14 English | Spanish
Quick Installation Guide - SFF NVR
Models: VERA-SF08N0-07, VERA-SF16N0-14 English | Spanish
Quick Installation Guide - 1U NVR
Models: VERA-1U08N0-07, VERA-1U20N0-18, VERA-1U24N0-22, VERA-1U32N0-29 English | Spanish

RAID Recording Server

Shadow Elite RAID NVRs Datasheet
Models: VERA-1U48R5-32, VERA-1U64R5-43, VERA-1U80R5-54, VERA-2U120R5-90, VERA-2U140R5-108, VERA-2U160R5-126, VERA-2U180R5-144, VERA-2U200R5-162, VERA-2U220R5-180, VERA-2U240R5-198, VERA-2U280R6-216, VERA-2U300R6-234, VERA-2U320R6-252, VERA-2U340R6-270, VERA-2U360R6-288, VERA-2U380R6-306, VERA-2U400R6-324, VERA-2U420R6-342, VERA-2U440R6-360, VERA-2U460R6-378, VERA-2U480R6-396, VERA-2U500R6-414, VERA-2U520R6-432, VERA-2U540R6-450, VERA-2U560R6-468, VERA-2U84R5-65, VERA-2U96R5-76 English | Spanish
Shadow Elite RAID NVRs A&E Spec
Models: VERA-1U48R5-32, VERA-1U64R5-43, VERA-1U80R5-54, VERA-2U120R5-90, VERA-2U140R5-108, VERA-2U160R5-126, VERA-2U180R5-144, VERA-2U200R5-162, VERA-2U220R5-180, VERA-2U240R5-198, VERA-2U280R6-216, VERA-2U300R6-234, VERA-2U320R6-252, VERA-2U340R6-270, VERA-2U360R6-288, VERA-2U380R6-306, VERA-2U400R6-324, VERA-2U420R6-342, VERA-2U440R6-360, VERA-2U460R6-378, VERA-2U480R6-396, VERA-2U500R6-414, VERA-2U520R6-432, VERA-2U540R6-450, VERA-2U560R6-468, VERA-2U84R5-65, VERA-2U96R5-76 English | Spanish
Quick Installation Guide - 1U RAID NVR
Models: VERA-1U48R5-32, VERA-1U64R5-43, VERA-1U80R5-54 English | Spanish
Quick Installation Guide - 2U RAID5 NVR
Models: VERA-2U120R5-90, VERA-2U140R5-108, VERA-2U160R5-126, VERA-2U180R5-144, VERA-2U200R5-162, VERA-2U220R5-180, VERA-2U240R5-198, VERA-2U96R5-76 English | Spanish
Quick Installation Guide - 2U RAID6 NVR
Models: VERA-2U280R6-216, VERA-2U300R6-234, VERA-2U320R6-252, VERA-2U340R6-270, VERA-2U360R6-288, VERA-2U380R6-306, VERA-2U400R6-324, VERA-2U420R6-342, VERA-2U440R6-360, VERA-2U460R6-378, VERA-2U480R6-396, VERA-2U500R6-414, VERA-2U520R6-432, VERA-2U540R6-450, VERA-2U560R6-468 English | Spanish